Return & Exchange Policy

1. General Policy

We currently offer size exchanges within India only.
At present:

• No returns or exchanges for international orders
• Refunds are not provided once a product has been sold, except where required under applicable law or approved by us in exceptional cases.

2. Sale / Discounted Products

Please note that any item purchased during a sale, promotion, clearance event, or at a discounted price is considered a final sale and is not eligible for exchange or return under any circumstances.

3. Exchange Eligibility

To be eligible for exchange:

• Product must be unused, unworn, and unwashed
• Original tags must be attached
• Product must be returned in original packaging
• Item must be free from perfume, stains, damage, or alterations
• Exchange request must be raised within the allowed timeline

4. Exchange Request Timeline (India Orders)

For orders delivered within India:

• You must inform us within 72 hours of receiving the shipment
• Requests after 72 hours from delivery may not be accepted

You can request exchange through:

• WhatsApp: +91 9116068282
• Website support/contact form
• Official customer support channels

5. Return Shipping for Exchange

For exchange requests:

• Customer must send the parcel back to us at their own expense
• We currently do not provide reverse pickup service
• We strongly recommend using a traceable courier service
• Returned goods remain the customer’s responsibility until successfully delivered to us.
• If the parcel is not received by Attire Nests, it will be treated as not returned.

6. Return Address

Please send exchange parcels to:
Attire Nests
301 The Laburnum
Nirman Nagar, Janpath
Jaipur, Rajasthan – 302019
India
Phone: +91 9116068282

Please include the following details inside the parcel:

• • Full Name
• • Address
• • Mobile Number
• • Email Address
• • Order ID
• • Required Exchange Size

7. Courier Receipt Submission

Please share the courier receipt within 3 days of receiving the product for timely exchange processing.
Delays beyond this period may result in rejection of the exchange request.

8. One-Time Exchange Policy

Each customer/order is eligible for one exchange only.
Multiple exchanges for the same order/product may not be permitted.

9. Reshipping Charges

Once the returned product is received and approved:

• The customer must bear the shipping cost for sending the exchanged product again.
• After applicable shipping charges are cleared, the replacement shipment will be dispatched.

10. If Product Becomes Unavailable

If the requested exchange product/size is sold out or unavailable at the time of processing:

• A coupon code equivalent to the product value (excluding shipping charges, if any) will be issued.
• This coupon can be used for future purchases on our website.

11. Damaged / Wrong Product Received

If you receive a damaged, defective, or incorrect item:

• Unboxing video is mandatory
• Clear product photos are mandatory
• Evidence must be shared immediately after delivery
• Exchange or resolution will be processed only after verification.

12. Color Variation Disclaimer

A 10–12% variation in color appearance may occur depending on:

• Screen resolution
• Mobile/computer display settings
• Photography lighting
• Natural fabric dye variation

Such minor color differences shall not be considered valid grounds for return or exchange.

13. How to Initiate Exchange

Please keep the following details ready:

• Order Number
• Email Address or Phone Number
• Product Name / Size Required

Then contact our support team.

14. Contact Us

For exchange assistance, contact:
WhatsApp: +91 9116068282
Email: support@attirenests.com

Attire Nests – The Perfect Fit